Service > Terms of Service
Terms of Service
1. Service Principle
1) Keeppower provides efficient service to all products under our warranty.


2) Dealers will be responsible for customers. Customers should contact the dealers or distributors from whom they bought 
Keeppower batteries.

2. Warranty Details
With specialized quality control framework and procedures, Keeppower takes great pride in its work and in the wide variety 
of products that it offer. Keeppower also give it's customer the confidence as following: 


1) Products returned within the warranty period(1 year) must be KeepPower product and must be accompanied by a RMA form. Products of unknown sources or without valid working will not be accepted.   
 
2) Returned products have to be sent by boat quarterly.
 
3) Replacement items will be sent out together with customer’s next order shipment.

4) We will charge for maintenance if it is exceed one year  warranty. The detailed cost depends on the replacement parts, 
maintenance service is free of charge. 
All delivery costs of the defective batteries to be paid by the customer.
 
Any suggestion of the products and service would be much appreciated! 
We are deeply grateful for your trust!